Last updated: October 27, 2026
This Privacy Policy explains how KarePaw handles personal information when you visit karepaw.com or contact us about wholesale pet products, customization, samples, sourcing, or export services.
Who we are
KarePaw is the pet product sourcing and trading brand of Hangzhou Karepaw Pet Product Co., Ltd. (the “Company”), serving wholesalers, retailers, and pet brands. For privacy questions, contact us at sales01@karepaw.com.
Business contact address: Room 1048, 10th Floor, Building 5, No. 789 Shixiang Road, Xiangfu Street, Hangzhou, Zhejiang, China.
Information we collect
When you submit an inquiry, we may collect the information you provide, such as your name, business email, phone or WhatsApp number, country, company or brand, products of interest, estimated purchase quantity, customization requirements, and message.
When you browse the site, WordPress.com, Jetpack, and related service providers may process technical information needed to operate, secure, and improve the site, such as browser or device information, approximate usage data, and information used to detect spam or abuse.
How we use information
- To respond to your questions and prepare product or sourcing information.
- To discuss customization, samples, supplier coordination, quality inspection, product combinations, and export logistics that you request.
- To maintain inquiry records and manage our business communications.
- To operate, secure, and improve the website and help prevent spam or misuse.
How information may be shared
We may share information with service providers that help operate this website and its forms, including WordPress.com, Jetpack, and spam-protection services. If your request involves specific products or sourcing, we may share the relevant details with suppliers or logistics partners as needed to respond to you. We may also disclose information when required by law or to protect our rights and the security of the site.
International processing
KarePaw operates from China, and our website service providers may process information in other locations. This means information you submit may be transferred across borders to support your inquiry and the services described in this policy.
Retention and your choices
We keep inquiry information for as long as needed to respond, manage the related business relationship, maintain appropriate records, and address legal or operational needs. You can contact us to ask about, correct, or request deletion of information you submitted. We may retain information where we have a legitimate business or legal reason to do so.
Cookies and similar technologies
The site and its service providers may use cookies or similar technologies for essential site functions, security, and, where enabled, site performance or analytics. You can manage cookies through your browser settings. Blocking some cookies may affect site features.
Children’s privacy
This is a business-to-business pet product website and is not intended to collect personal information from children. If you believe a child has submitted information to us, please contact us so we can review the request.
Changes to this policy
We may update this policy as our website or services change. The current version and its update date will appear on this page.
Contact us
For privacy questions or requests, email sales01@karepaw.com.